Our Shipping Policy
DELIVERY
After I place my order, when will my order ship?
- All orders are processed within 7-10 business days.
- Orders placed during a holiday or promotion will have an approximate lead time of 2-3 business days upon receipt of order and payment.
- Shipping method applies after order has been fulfilled.
INCORRECT SHIPPING INFORMATION
If a package is returned to ESSENTIALS BY SB LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery, the customer will be responsible for the return shipping cost as well as the redelivery cost. ESSENTIALS BY SB LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
LOST OR STOLEN PACKAGES
ESSENTIALS BY SB LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, ESSENTIALS BY SB LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
WE USE PRIORITY SHIPPING WHICH RANGES FROM 1-3 BUSINESS DAYS DEPENDING UPON YOUR LOCATION